Withdraw from contract

Use this form to withdraw from your purchase contract with us online. Only your name, your order number and the email address for our confirmation of receipt are required. You do not need to give a reason.

Note: sealed lubricants and sachets that were unsealed after delivery cannot be withdrawn. Details in our cancellation policy.

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By clicking “Confirm withdrawal” you declare withdrawal from the contract stated above. We use your details only to process the withdrawal and to send the confirmation of receipt, see our privacy policy.

Alternatively, you can declare your withdrawal by email to support@hellowettr.com or by letter to SGIN Cosmetics GmbH, Rather Kirchplatz 7, 40472 Düsseldorf, Germany.